Delivery

We aim to deliver your orders quickly and securely.

  • Shipping Options:
    Choose from standard, expedited, or same-day delivery at checkout.

    • Standard: 3-5 business days
    • Expedited: 1-2 business days
    • Same-Day: Available for select locations
  • Delivery Costs:

    • Free delivery on orders over ₹400.
    • Flat rates apply for orders under ₹50 based on shipping method.
  • Tracking Your Order:
    Once your order is shipped, you’ll receive a tracking number via email or SMS to follow your package.
    page Track your Order.

  • International Shipping:
    We ship globally! Delivery times and costs may vary by region. Please check our International Shipping Policies.

Returns

We want you to love your purchase. If something isn’t right, we’re here to help.

  • Easy Returns:

    • Items can be returned within 7 days of delivery for a full refund or exchange.
    • Products must be unused, in original packaging, with all tags attached.
  • How to Return:

    1. Log into your account and go to “Order History.”
    2. Select the item(s) you want to return and generate a return label.
    3. Pack the item(s) securely and attach the return label.
    4. Drop off at your nearest courier or schedule a pickup.
  • Refund Process:
    Refunds are processed within 7-10 business days after we receive your return.

  • Exceptions:
    Custom or personalized items may not be eligible for returns unless defective.

For detailed policies, visit our Returns Policy

Help

Need assistance? We’re here for you!

  • Contact Us:

    • Phone: Call us at +91 8620016444 (Mon-Fri, 9 AM – 6 PM ).
    • Email: Reach us at support@livaan.in
    • Live Chat: Chat with our agents 24/7 through the Help Center.
  • FAQs:
    Visit our FAQ Section for quick answers to common questions.

  • Order Issues:
    Have an issue with your order? Use the “Help with My Order” tool in your account dashboard.
    Email: orders@livaan.in

  • Size & Fit Guides:
    Unsure about sizing? Check out our comprehensive size guides on product pages.

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